If you are not completely satisfied with your purchase we will provide a refund or exchange. All refunds or exchanges will only be issued within 30 days of the original sales date for items in their original package. Refunds are subject to a 20% restocking fee. Discounted items are included in Dlask Arms return policy. Please note that we cannot accept exchanges or return on custom orders, this includes Dlask Custom Build firearms. All returns or exchanges of firearms must have prior approval from Dlask Arms Corp. Once a firearm has been discharged, it is non-refundable. Differences on exchanged items will be added or refunded to your original order less the cost of shipping and handling. All return shipping costs are the responsibility of the customer, with the exception of an error occurred on our part in the shipment of your order, or if the product is defective.